Privacy Policy

Welcome to the omkarorg.com (the “site”) Operated by Omkar Organization Pvt. Ltd., We respect your privacy and want to protect your personal information. To learn more, please read this Privacy policy.

1. This privacy statement describes how we obtain, utilize, and (in limited cases) disclose your personal data. This privacy statement also describes the security measures we have put in place to protect your personal data. This Privacy statement also outlines your options for how your personal information is collected, used, and disclosed. You agree to the term called in this Policy by using the Site, whether directly or via another website.
2. Your privacy is important to us, and data protection is a matter of trust. Therefore, we will only use your name and other information about you in the ways described in this privacy statement. Only when it is necessary for us to do so and only when it is important to our contacts with you, will we gather information.
3. Your information will only be kept by us for as long as necessary to fulfill the reasons for which it was collected or as long as required by law.
4. As soon as it is reasonable to believe that continued retention is not essential for the legal or business purposes for which the personal data was obtained, we will stop keeping it or delete the means by which it can be used to identify you.
5. You can browse the Site without giving any personal information. You remain anonymous while using the Site, and will never be able to identify you unless you have an account there and are logged in using your user name and password.
6. Data that we collect

• If you want to order a product from us through the Site, we might gather a variety of information from you.
• Your title, name, gender, data of birth, email address, postal address, delivery address (if different), phone number, mobile number, and other details may be part of the personal data we gather.
• When you buy something from Omkarorg, the following data will be gathered:
• contact information, including your name, gender, delivery address, contact number;
• Information about the billing account, including ban account information, and payment information (this information may also be directly collected by our affiliates or other third-party payment service provides).
• Records of transactions, including information on order and payments, user clicks, and specifics of the products and services that connect to you;
• Technical information, such as your IP address, login information, browser type and version, time zone setting and location, device information, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookie (if applicable), and other details on the device you use to access the Site;
• Profile information, including your name and password, account choices, orders that are specific to you, user research, your interests and preferences, comments, and survey responses;
• Usage data, such as information on how you use the Site, its products and services, or how you view any content on the site, including the amount of time spent there, the items and data searched for there, the dates and times of your access as well as the website you were visiting previous to the Site;
• Location data, such as when you take picture or videos of a location and share them with us or upload them to the Site;
• If we believe you are violating our Privacy Policy or our Customer Terms and Conditions, we may ask you to provide further information, Example include copies of government-issued documentation, such as passports or ID cards, which are required by relevant authorities for identity verification.

7. Processing your orders for products;

• Process any orders you place on the website;
• Deliver the things you’ve ordered through the Site, for which we might disclose your personal data to a third party (such our logistics partner or delivery team) so they can deliver the product to you;
• Inform you when the things will be delivered.
• Provide customers support for the order.
• Verify and complete payment transactions (such as credit card payments, bank transfer, offline payments, and remittances transactions) relating to payments for you and/or services that you use. Payment information, which may include personal data, will be transferred to third parties, such as our payment service providers, in order to verify and complete such payment transactions.
• Providing services
• Facilitating your access to or use of the services on the website.
• The management of your account with us.
• The site should display your name, username, or profile (including any reviews you may make).
• Respond to your questions, provide comments, and resolve any claims you may have, either directly or through our third-party service partners.
• Marketing and advertising:
• If you have chosen to receive such information, we will present you with information we believe you may find valuable or that you have requested from us.
• Periodically send you marketing or promotional materials about services and products available on the Site (providing you have chosen to receive such materials).
• Support our marketing and promotion efforts.
• Legal and operational purposes:
• Confirm your identity for the goal of preventing fraud.
• Make sure the data is accurate by comparing it with other sources and having them verify it.
• Process any complaints, suggestions, or enforcement actions you may have brought to our attention.
• Produce statistics and research for statutory reporting and/or record-keeping needs, both internal and external.
• Store, host, back up your personal data.
• Prevent or investigate into any actual or suspected breaches of our Terms of Use or Privacy Policy, as well as any fraud, illegal activity, omission, or misconduct whether they are related to your use of the Site or another issue stemming from your relationship with us.
• Perform due diligence checks.
• Comply with all legal and regulatory requirements, including any demands from law enforcement, in connection with any legal processes, or as otherwise demand necessary by us (including, where appropriate, the publication of your name, contact information, and corporate data).
• Where required to stop a threat to safety, health, or life.
• Analytics, research, business and development:
• Understand your user experience on the Site.
• The Site’s pages design or content, and personalize them for users.
• Identify visitors on the Site.
• Conduct surveys, including investigating the characteristics and behavior of our users.
• Derive additional qualities about you based on the personal information you have submitted to us or third parties, in order to give you more relevant and/or targeted information.
• Analyze data, making strong, conduct research, and keep an eye on and analyze usage and activity trends.
• Derive additional qualities about you from the personal information you provide to us or third parties in order to give you more relevant and/or targeted information.
• Develop our goods and services even more.
• Any other objective for which you have provided consent.
• Implement automated decision-making procedures in line with any of the aforementioned goals.

8. Additionally, we’ll use the information you give us to manage your account with us, verify and complete financial transactions involving payments you make, audit data downloads from our website, improve the design and content of the pages of our website and tailor them to the needs of users, track down website visitors, conduct demographic research on our user base, and send you information we think you might find interesting or that you have requested from us, Inc.
9. Upon receiving your permission, we may send you with information about additional products and services. In our mobile application settings or by using the unsubscribe feature in the electronic marketing material, you may always opt out of getting marketing information might be used by us to send you newsletters from our company and those of our affiliates. You can opt out at any time if you’d like not to receive any marketing communication from us.
10. In order to deliver the goods to you, we could disclose your name and address to a third party (for example to our courier or supplier). You are responsible for updating your personal information on the Site and for notifying us of any changes to it. You must also notify us of any changes if you believe the personal information we have about you is inaccurate, incomplete, misleading, or out of date. By logging into your account on our website, you can update your personal information at any time.
11. Although we may store your actual order information, we cannot access it directly for security reasons. However, signing into your account on the Site will allow you to access this data. You can manage your address information, bank information (for refund purposes), and any newsletter subscriptions you may have here. You can also examine the details of your finished, open, and soon to be shipped orders. You promise to keep the personal access data private and keep it way from unauthorized third parties. We won’t take responsibility for password usage unless it’s our fault.
12. Other uses of your Personal Information:

• Your personal information might be used by us for market and opinion research. Your information will only be used statistically and is anonymous. You have the option to reject this at any moment. Your responses to any surveys or opinion polls we may ask you to participate in won’t be shared with anyone else. Only if you want to participate in competitions do you have to reveal your email address. Your email address is not saved with the survey responses.
• In addition, we might send you information about our other websites, our products, sales promotions, newsletters, and other business partners. Please click the “unsubscribe” link in the email we send you if you would prefer not to receive any of the additional information described in this paragraph (or any portion of it). We will stop sending you information as requested within seven working days (days that are neither (i) a Saturday nor (ii) a public holiday anywhere is Nepal) of receiving your instruction. We will get in touch with you for clarification if you instruction is unclear.
• We may further anonymize information about Site users as a whole and use it for a variety of purposes, such as determining the general location of users and how they use specific features of the Site or a link in an email sent to those who have signed up to receive it, and we may provide that anonymized information to third parties like publishers. This anonymized data, however, cannot be used to identify you specifically.

13. Third Parties and Links:

• Your information might be shared with other businesses in our group. In order to assist us with any of the uses of your data outlined in our Privacy Policy, we might also give our agents and subcontractors access to your information. For instance, we might work with third parties to help us deliver products to you, collect payments from you, analyze data, and help with marketing or customer service. In order to prevent fraud and lower credit risk, we might also share information with other parties.
• For the above purpose, we might transmit your personal data to third parties or one of our affiliates, or we might share (or authorize the sharing of) your personal data with them. These affiliates and third parties, who may be based inside or outside of the relevant jurisdiction, consist of but are not limited to:
• Service providers (including brokers, contractors, vendor, and partners) in industries including payments, logistics and shipping, marketing, data analytics, consumer or market research, surveys, social media, customer support, installation services, information technology, and website hosting.
• Their suppliers and related businesses.
• Other users of the Site.
• If we sell our company or a portion of it, we may transfer the database containing your personal information as long as we respect to all applicable data protection laws while sharing your personal information. Except as stated in this privacy statement, we will not sell or otherwise disclose your personal information to third parties without first getting your permission, unless doing so is necessary for achieving the goals outlined in this privacy statement or is required by law. The website may including third-party advertisements, connections to other websites, or frames from other websites. Please be aware that any third party to whom we send your data in compliance with our Privacy Policy will not be held liable for our privacy policies or the content of those third parties or other websites. To find out how those websites will handle any information they collect from you, you are advised to review their applicable privacy policies.
• For any of the objective outlined in this privacy statement, we may transmit or authorized the transfer of your personal information. However, unless the transfer complies with applicable laws and this Privacy policy, we will not transmit or authorize the transfer of any of your personal data.
• Your personal data may be transferred or allowed to be transferred by us. For any of the objective outlined in this privacy statement. However, we won’t share or authorize any of your personal information. Unless the transfer complies with this privacy statement, applicable laws, and applicable regulations.

14. Your Rights:

• You have the right to seek access to any personal information we may possess or process about you if you have concerns about your data. You have the right to request that we correct any errors in your data without charging you. Additionally, you have the right to request that we no longer use your personal information for direct marketing at any time.

We retain the right to impose a reasonable administrative cost for obtaining your personal data records, to the extent authorized by current data protection regulations. If so, we will let you know the cost up front before handling your request.

Additionally, you have the right to request that we remove your data. If you would need your deleted email restored, please get in touch with us. When we get your request, we follow an internal deletion procedure to ensure that your data is securely deleted within the following 24 to 48 hours. After the proper procedures have been followed, your account will be deactivated. You will be called for verification.

15. Minor

• On the Site, we do not knowingly solicit purchases from minors, defined as those under the age of 18, and we do not knowingly collect any personal information about them. You hereby attest and guarantee that you are older than 18 and that you are able to comprehend and agree to the provisions of this privacy policy.

You hereby consent to the processing of the child’s personal data, accept and agree to be bound by this Privacy Policy, and take responsibility for his or her behavior if you let the minor to use the Site and purchase products from the site using your account.

Any illegal use of your account on the Site by you, users acting on your behalf, or any other unauthorized users will not be our responsibility. It is your duty to use the Site responsibly and to take the necessary precautions to avoid misusing the Site.